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Latest Posts

How do I return or exchange a product?

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Please refer to the instructions in Shipping and Returns. 

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What if I have a general question?

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You can chat with us online or email us at...

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What happens when I register an account with JEMMA?

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Once you’ve registered with JEMMA, you will automatically become part...

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How do I clean my JEMMA bag?

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The leather used in the design of JEMMA Bags is...

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Where are JEMMA bags made?

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JEMMA bags are designed in New York, materials from Italy...

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Interested in placing a bigger order?

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To purchase JEMMA bags in multiples (quantities greater than ten),...

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What ways can I make a payment?

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All payments made on www.jemmabag.com are secure and all transactions...

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Does JEMMA ship internationally?

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Absolutely. We ship all over the world! International shipping costs...

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When exactly will I receive my order?

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Here’s how it works: You place an order online, then...

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