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How do I return or exchange a product?
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Please refer to the instructions in Shipping and Returns.
What if I have a general question?
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You can chat with us online or email us at...
What happens when I register an account with JEMMA?
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Once you’ve registered with JEMMA, you will automatically become part...
Where are JEMMA bags made?
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JEMMA bags are designed in New York, materials from Italy...
Interested in placing a bigger order?
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To purchase JEMMA bags in multiples (quantities greater than ten),...
What ways can I make a payment?
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All payments made on www.jemmabag.com are secure and all transactions...
Does JEMMA ship internationally?
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Absolutely. We ship all over the world! International shipping costs...
When exactly will I receive my order?
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Here’s how it works: You place an order online, then...
4 interest-free payments of
Buy what you love and split the cost. It’s easy and interest-free.
- Add item(s) to your cart
- Go to checkout and choose
- Enter your debit or credit card information
- Your first payment is taken when the order is processed and the remaining 3 are automatically taken every two weeks
See payment terms . A higher initial payment may be required for some consumers. CA residents: Loans made or arranged pursuant to a California Finance Lenders Law license.