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FAQ

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Interested in placing a bigger order?

Posted by Amlan Das on

To purchase JEMMA bags in multiples (quantities greater than ten), send an email to order@jemmabag.com. We’ll be happy to help.

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What ways can I make a payment?

Posted by Amlan Das on

All payments made on www.jemmabag.com are secure and all transactions are in USD Dollars. We accept most credit cards, including American Express, Visa, MasterCard, and Discover. We also accept payment via Amazon Pay, PayPal and Apple Pay. New York residents will be charged New York sales tax.

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Does JEMMA ship internationally?

Posted by DBNY Admin on

Absolutely. We ship all over the world! International shipping costs can be found in Shipping and Returns.

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When exactly will I receive my order?

Posted by Eric Gowens on

Here’s how it works: You place an order online, then we process it. Your package will ship out from our warehouse in 1 business day. From then on, with our free shipping option, your order will arrive within 4-7 business days, depending on your location. We also offer expedited shipping options at check-out if you need your order quicker.

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What's the status of my order?

Posted by Eric Gowens on

An email will be sent once your order has been dispatched and you’ll be able to track your package via the link provided.

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